FAQs

For further enquiries - Get in touch with our knowledgeable team.

What types of civil and construction waste do you accept?

We can dispose of various civil and construction waste, including contaminated soils, asbestos, PFAS, and other waste that meets specific criteria.

What types of waste are not accepted?

You cannot dispose of organic or liquid waste, with a 2% tolerance for certain waste types. This includes bulk putrescible matter (organic waste that can rot) and liquid waste.

How can I determine if my waste meets your acceptance criteria?

You will need to provide detailed technical documents such as Detailed Site Investigations (DSIs) or laboratory reports. These documents will be reviewed to assess compliance with their waste acceptance standards.

What is the process for getting a quote?

To get a quote, you need to complete specific forms that capture essential details about the waste type, origin, and composition. This can be done online or via a phone call.

What locations do you operate from, and how do I select the right site?

They operate from three key locations: Taiko, Temuka, and Christchurch. We can select the appropriate site based on the type of waste and its specific requirements.

How does your proof of placement system work?

Our proof of placement system provides time-stamped documentation along with photos for each waste load from entry to final placement, ensuring transparency and compliance.

Can you help with waste transportation and logistics?

Yes, we can offer transportation and logistics services, including backloading to reduce carbon emissions.

How do you ensure environmental safety during the waste disposal process?

We ensure environmental safety through measures such as stabilisation, neutralisation, and compliance with health guidelines.

What is the typical turnaround time for waste disposal services?

The turnaround time can vary, but we aim to process waste efficiently from initial contact to final disposal.

What are the costs associated with your services?

Costs depend on factors such as waste type, volume, and transportation distance.

Do you offer discounts for large volumes of waste or long-term contracts?

We may offer bulk pricing options or incentives for long-term partnerships.

What safety certifications or environmental accreditations do your sites hold?

Our sites comply with specific safety certifications and environmental standards as per our consent and compliance /regulatory conditions.

Can you provide assistance with obtaining the necessary regulatory permits for waste disposal?

We can assist with helping you to make contact with ,suitably qualified people to help ,with the permitting process, ensuring compliance with regulatory requirements.

Do you offer emergency waste disposal services?

Yes, we can manage urgent waste disposal needs and have a process in place for emergencies.

Are there any limitations on the quantity of waste that can be processed at once?

There may be maximum capacity limits for waste processing at specific sites. Please ring to discuss.

What kind of tracking and reporting do you provide for ongoing waste management projects?

Beyond the proof of placement system, we can provide regular updates and reports to clients.

Do you offer services for hazardous waste disposal beyond asbestos and PFAS?

We manage these types of hazardous waste and have special specific processes for these materials.

Can I tour your waste management sites?

Site tours are available for clients or stakeholders to view facilities like Taiko or Temuka upon request and approval of relevant Site Manager.

What kind of customer support is available if there are issues with the waste disposal process?

We can offer robust customer support channels and protocols for handling inquiries or issues.

Technical Specifications for Waste Acceptance

We provide detailed technical criteria for accepting several types of waste, including specific limits or exclusions.
Acceptance criteria